Automated Product Removal Rule

If a customer decides to upgrade their subscription to newer products, any older products or rate plans can be automatically removed if necessary.


Keep IF (Always True ) checked. 


Select "Remove Product Rate Plan IDs from Sub" for the THEN condition.

In the text box paste in rate plan IDs from Zuora for rate plans that should be auto-removed from subscriptions if they are present. The rate plan IDs should be listed one per line. No commas are necessary. See the example below.

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