APPLIES TO:
All Products, All Editions
USER PERMISSIONS NEEDED:
Global Administrator or System Administrator
If an employee is terminated, or you revoke a customer's access, you might also want to suspend the record. Suspended users will still appear in the user record list.
Here are some cases in which you would want to suspend a user record:
You do not want to delete the record because it contains information that you might need in the future for record-keeping or auditing purposes. Also, the user could return (employee might be rehired or a partner might sign a new contract) and you could make the record active again.
You want to temporarily remove the user’s access to PeakCommerce and restore it later.
When you suspend a user:
The user’s profile and role assignments are saved. If the record is later made active again, the user can access PeakCommerce as they did before being suspended.
To suspend a user:
Open the user record page.
User > All Users
Click Edit beside the user record you want to suspend.
Scroll to the bottom of the user page.
Check the Suspend buttton.