Selecting the Appropriate Steps for Each Journey Type
Edited
If any mandatory step is omitted, the journey won't appear either in-app or on the e-Commerce page.
New Order Journey:
Necessary steps: Sign Up, Category, Payment Details, and Thank You.
Change Order Journey:
Necessary steps: Category, Payment Details, and Thank You.
Renewal Order Journey:
Necessary steps: Category, Payment Details, and Thank You.
Cancel Order Journey:
Only requires the Cancellation step.