Workflows

Automate tasks with workflows in PeakCommerce

Overview

Workflows in the PeakCommerce platform are a sequence of tasks performed by predefined logic. Workflows help improve efficiency and reduce errors by automating certain tasks that need to be performed manually and repetitively. In most cases, the workflow accompanies one of the subscriber journeys.

To find Workflows navigate to WorkFlow & Actions > Workflows

Example:

A workflow could be created for canceling subscriptions to automate the following three tasks when a subscription is canceled. 

  1. Cancel Subscription
  2. Convert Negative Invoice
  3. Apply Credit Balance.